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Frequently Asked Questions (FAQs)

HINARI Programme User Training

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People living in HINARI-eligible countries are welcome to order a free CD, however, please first consider downloading the training. The downloaded files would be the same files you would receive on a CD. Additionally, since this training is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike license, you may freely reproduce and distribute the downloaded version of the training. The downloaded version of the training could easily be burned to CD. If you do not have the adequate high-bandwidth required to download the training, please go ahead and order a free CD.

CDs will be duplicated and shipped courtesy of the World Health Organization (WHO). Requests will be honored from HINARI-eligible countries.

Once you receive your CD, you are free to duplicate it and give copies to others at your institution.

If you wish to receive a notification by email when this training has been revised so that you could either order a new CD and/or download the new version of the training and/or review the changes on the Web version, sign up for our email list.

Please allow 3 to 4 weeks for the delivery of the CD. If you ordered a CD more than 4 weeks ago and you have still not received it, please see our Frequently Asked Questions (FAQs).

Please fill out the form below to receive a free CD. Before you click "submit," please double-check to confirm that your mailing address is accurate.

Full name (include your first name and family name or surname):


Job title:

Postal address (please include all information required for a postal carrier to be able to deliver the CD to you. For example you may want to consider including your primary building's name or number, PO box or room number, institutional department name, etc.):



Postal/Zip Code:


Phone number (please indicate country code):

Email address:

Quantity of CDs desired (only 1 CD per order is being accepted at this time):

Have you, or the people you are ordering the CD for, participated in this, or other versions of this HINARI training in the past?


Who will participate in this training (select all that apply)?

Please double-check to confirm that your mailing address is accurate,
then click this button to complete your order: